Unfortunately, at some point, you may have grievances to deal with. These grievances can be relating to breaches of organisational policies, illegal conduct or claims of bullying or harassment. Some grievances may be able to be dealt with informally while for others you may need to conduct a workplace investigation.
It is important that should this become necessary any investigation is conducted in a lawful manner and in accordance with any governing legislation. Well conducted investigations are crucial to the successful resolution of a complaint or the defence of a legal claim against your business.
People & Kapability can provide advice to help you ensure compliance or conduct the investigation on your behalf. We work with you to determine the appropriate steps to be taken regarding the complaint, including the investigation process required, and whether legal advice may be required.
As well as the investigation itself, we can carry out a review of the policies and procedures your business has in place to manage complaints.